Is my smartphone compatible with my device?
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For more information about activity tracking accuracy, go to garmin.com/ataccuracy.
My step count does not seem accurate
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NOTE: The device may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping your hands, as steps.
The step counts on my device and my Garmin Connect account don't match
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Synchronize your step count with the Garmin Connect application (Syncing Your Data with Your Computer).
Synchronize your step count with the Garmin Connect Mobile app (Syncing Your Data with the Garmin Connect Mobile App).
2 Wait while the device synchronizes your data. Synchronizing can take several minutes.
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Sync your device to a computer (Syncing Your Data with Your Computer).
Sync your device to a mobile device (Syncing Your Data with the Garmin Connect Mobile App).
The time and date are updated automatically.
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Turn off the Auto Activity Detection setting (Device Settings on Your Garmin Connect Account).
Decrease the screen brightness and timeout (Display Settings).
Turn off wrist gestures (Display Settings).
In your smartphone notification center settings, limit the notifications that appear on your vívosmart 3 device (Managing Notifications).
Turn off smart notifications (Bluetooth Settings).
Turn off Bluetooth wireless technology when you are not using connected features (Bluetooth Settings).
Stop broadcasting heart rate data to paired Garmin devices (Broadcasting Heart Rate Data to Garmin® Devices).
Turn off wrist-based heart rate monitoring (Wrist Heart Rate Monitor Settings).
NOTE: Wrist-based heart rate monitoring is used to calculate vigorous intensity minutes, VO2 max., stress level, and calories burned.
Restoring All Default Settings
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Before you can update your device software, you must download and install the Garmin Express application and add your device (Syncing Your Data with Your Computer).
1 Connect the device to your computer using the USB cable. When new software is available, the Garmin Express application sends it to your device.
2 After the Garmin Express application finishes sending the update, disconnect the device from your computer. Your device installs the update.
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Before you can update your device software using the Garmin Connect Mobile app, you must have a Garmin Connect account, and you must pair the device with a compatible smartphone (Turning On and Setting Up the Device).
Sync your device with the Garmin Connect Mobile app (Syncing Your Data with the Garmin Connect Mobile App).
When new software is available, the Garmin Connect Mobile app automatically sends the update to your device. The update is applied when you are not actively using the device. When the update is complete, your device restarts.
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Before you can sync your data with the Garmin Connect application on your computer, you must install the Garmin Express™ application (Setting Up Garmin Express).
1 Connect the device to your computer using the USB cable.
2 Open the Garmin Express application. The device enters mass storage mode.
3 Follow the on-screen instructions.
4 View your data on your Garmin Connect account.
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1 Connect the device to your computer using a USB cable.
2 Go to www.garmin.com/express.
3 Follow the on-screen instructions.
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You can use your compatible smartphone to manage notifications that appear on your vívosmart Vívosmart 3 device.
Select an option:
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Hold the touchscreen to view the menu, and select 
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: Allows you to turn the wrist heart rate monitor on or off. You can use the Activity Only option to use the wrist heart rate monitor only during timed activities.
: Allows you to start broadcasting heart rate data to paired Garmin devices (Broadcasting Heart Rate Data to Garmin® Devices).
Turning On and Setting Up the Device
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If this is the first device you have paired with the Garmin Connect Mobile app, follow the on-screen instructions.
If you have already paired another device with the Garmin Connect Mobile app, from the
or
menu, select Garmin Devices > Add Device, and follow the on-screen instructions. After you pair successfully, a message appears, and your device syncs automatically with your smartphone.
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