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Issue: I do not see my Techbook listed in Discovery Education

Resolution: This means you are most likely enrolled in two buildings (Launch and your seated school building).

Click your Initials [1] in the top right corner of Discovery Education, then click the Switch School [2] button.

On the Choose a school dropdown, select LAUNCH [1] then click the Switch School [2] button.

You should now have access to your Launch course Techbooks.


Issue: I see a message stating “The resource you are trying to access has been removed from our services or is part of another Discovery Education service to which you are not currently subscribed.”

Resolution: This means you are most likely enrolled in two buildings (Launch and your seated school building).

Click your Initials [1] in the top right corner of Discovery Education, then click the Switch School [2] button.

On the Choose a school dropdown, select LAUNCH [1] then click the Switch School [2] button.

You should now have access to your Launch course Techbooks and the resource you were previously trying to access.

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