Setting up Multi-factor Authentication (MFA) Setup for Staff email

To protect student and employee data, MFA is mandatory for all staff and any non-employees who have SPS email accounts (such as BOE members) when accessing email via a web browser (https://outlook.office.com)

Background:

Multi-factor authentication (MFA) involves something you know (your username and password) and something you have (such as your phone) to verify your identity. After you set up your multi-factor authentication, you will continue to use the same username and password, but you will also be prompted to provide an additional verification that you are currently trying to sign in. This extra layer of security prevents anyone but you from logging in to your account, even if they know your password. A common example would be a verification code sent via text to your cell phone when you try to log on, which you then have to enter before access is granted.

Set up your smartphone or tablet with the Microsoft Authenticator App:

You will need a computer, your smartphone or tablet, and your SPS username and password.

Install the Microsoft Authenticator app onto your smartphone

This app is a free app published by Microsoft Corporation. Verify with the screenshots below you are installing the correct app.

iOS App:

Android App:

Go to: https://outlook.office.com
When prompted, enter your account credentials. Be sure to set your domain as @r12mail.sps.org.
After you type your password, you may be prompted to receive the text message or phone call that you have previously set up.
After typing in your password, you may be prompted to use The Microsoft Authenticator app. Since this should already be installed on your device, click Next to continue. (If it is not installed, install the app as directed in Step 1, and then click Next.)
This will bring you to this screen (below), which directs you to set up your account in your new phone app.
On your smartphone or tablet, open the Microsoft Authenticator app. Click through the prompts until you are able to click Get Started.
Click OK on the Data Privacy prompt, and click OK or Allow on any other prompts.
Select Add Account.
As instructed on your computer screen, select Work or school account.
Click Next on your computer screen. This should display a QR code. Scan the QR code with your smartphone or tablet, then click Next on the computer.
This will send you a prompt on your device. Click Approve.
You should see a screen which says "Success!" Click Done.
You can now continue to sign in to access your email.