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To view the Account Progress Dashboard, click Admin, then select an account or subaccount. This will bring up the account menu where you will find the Command Center link.
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View the Account Progress Dashboard
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You may return to the course dashboard by clicking Course Progress Dashboard in the upper left of the screen.
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Breadcrumb - Indicates the name of the student you are currently viewing.
ID - The Canvas SIS ID of the student.
Next - Navigates to the next student in the course’s individual dashboard.
Contact tab - The student’s contact information and their associated contacts’ information.
Log History tab - The student’s email contacts and log notes.
Course Name - The name of the course and course type as subtext.
Score/Progress - The student’s current score. The icon next to the score is a hyperlink to the student’s individual grade page for that course.
Grade/Status - The letter grade as determined by the account or course grading schema.
0-Point Asgmts - A count of all assignments that were assigned to the student in which the due date has passed and the score is 0. The View text is a hyperlink that will display the missing assignments and their due dates in a separate window.
Last Course Access - A timestamp that indicates the last time the student has accessed the course. This will be blank if the student has not yet accessed the course. Note: Mobile access does not impact this value.
Last Submission - A timestamp of the student’s most recent submission to a graded assignment. This will be blank for students who have not yet submitted to an assignment.
Last Graded - A timestamp of the student’s most recently graded assignment.
Welcome Call - A visual indication in the form of a “yes” or “no” value that indicates whether or not the student has a contact log note for that course. Mousing over this value will present a timestamp of when the note was made.
Last Course Contact Log Note - A timestamp of the most recent course contact log note. This will be blank if no contact log note has been made.
Email - Click this button to email the student and associated contact(s).
Log Note - Click this button to associate a contact log to the student.
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As a liaison you may access the student and observer contact information and contact log history information. Both of these tabs can be accessed from the Individual Dashboard.
View the Contact tab
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Email - The student’s email address.
Contact Name - The name of the contact
Relationship - The relationship of the associated contact to the student.
Email/Phone - The provided email or phone number of the associated contact. Note: This information is provisioned in the dashboard by the API Administrator.
Notes - Any notes provided by the API Administrator attached to the associated contact. Example: “Prefers to be contacted in the evening after 5pm.”
View the Log History tab
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Course Name - The name and SIS ID of the course.
Author Name - The name of the author of the contract entry along with SIS ID of the author.
Date - The date the contact log was created.
Type - The type of contact log. Example: Email, Welcome Call etc.
Details - A snippet of the contents of the contact log. You may expand this text to view the full contact log.
Pin - As an administrator you may pin contact logs to the top of the page. Solid color pins represent administrator pinned entries.
Export Button - A button that will export a full history of all contact logs for the user.
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4. Enter your log entry in the text box, which is plain text only, and Save.
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How do I search for students and filter the results?
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Command Center student search allows you to search by SIS ID, legal name, or preferred name. To begin searching, you must enter a minimum of three characters. The tool will immediately return an active list of all names that meet your search criteria. Example: The search term “Joh” will return John Adams and Rebecca Johnson.
Filter search results
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Expand the Filter accordion to expose the Command Center’s available filters. The most recently filtered view is not saved when you navigate away from the Command Center. Note: Only objects within your view access are available to filter.
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