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From the Account Progress Dashboard, click on the name of any student to access the Individual Student Dashboard.
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View the Individual Student Dashboard
You may return to the course dashboard by clicking Course Progress Dashboard in the upper left of the screen.
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As a liaison you may access the student and observer contact information and contact log history information. Both of these tabs can be accessed from the Individual Dashboard.
View the Contact tab
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Email - The student’s email address.
Contact Name - The name of the contact
Relationship - The relationship of the associated contact to the student.
Email/Phone - The provided email or phone number of the associated contact. Note: This information is provisioned in the dashboard by the API Administrator.
Notes - Any notes provided by the API Administrator attached to the associated contact. Example: “Prefers to be contacted in the evening after 5pm.”
View the Log History tab
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Course Name - The name and SIS ID of the course.
Author Name - The name of the author of the contract entry along with SIS ID of the author.
Date - The date the contact log was created.
Type - The type of contact log. Example: Email, Welcome Call etc.
Details - A snippet of the contents of the contact log. You may expand this text to view the full contact log.
Pin - As an administrator you may pin contact logs to the top of the page. Solid color pins represent administrator pinned entries.
Export Button - A button that will export a full history of all contact logs for the user.
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To send an email to the student and/or their associated contacts, click Email on the Individual Student Dashboard.
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You can send an email to just the student, or the student and all associated contacts.
You cannot send an email only to an associated contact.
The message subject line defaults to “Launch Notification” but you can change it.
The body of the email is plain-text format.
Click Send to send the email and be returned to the Contact Log History tab.
Every email will be registered on the Contact Log History tab with the associated course, author, date, and contents of the email. Note: Emails are sent from an unmonitored email address that does not accept replies.
If you have sent multiple emails with no response, then it is recommended to attempt a phone call to the associated contacts.
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Click New Report to start a new export. A visual status icon will appear to indicate that the export is being generated.
Upon completion, a blue CSV File link will appear next to the New Report button; click the link to download the .csv file.
Account Dashboard Export
The Account Dashboard Export .csv file contains all data in the Dashboard view that you are authorized to view.
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