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To send an email to the student and/or their associated contacts, click Email on the Individual Student Dashboard.
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You can send an email to just the student, or the student and all associated contacts.
You cannot send an email only to an associated contact.
The message subject line defaults to “Launch Notification” but you can change it.
The body of the email is plain-text format.
Click Send to send the email and be returned to the Contact Log History tab.
Every email will be registered on the Contact Log History tab with the associated course, author, date, and contents of the email. Note: Emails are sent from an unmonitored email address that does not accept replies.
If you have sent multiple emails with no response, then it is recommended to attempt a phone call to the associated contacts.
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Contact logs will be logged in the Contact Log History tab, and can be exported in a .csv file.
Click Log Note on the Individual Student Dashboard.
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2. Select a message Type (required).
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You can export the dashboard and its data as well as access reports specific to the Liaison user role from the Exports tab at the top of the Account Progress dashboard.
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Click New Report to start a new export. A visual status icon will appear to indicate that the export is being generated.
Upon completion, a blue CSV File link will appear next to the New Report button; click the link to download the .csv file.
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Header | Description | Example |
Student SIS ID | The SIS ID of the student in Canvas | 154784 |
Student Last Name | The Student’s Last Name, taken from the back half (i.e. everything following the first space) of Student’s Legal Name | Krippy |
Student First Name | The Student’s First Name, taken from the first half (i.e. everything before the first space) of Student’s Legal Name | Klaus |
Grade Level | The Student’s Grade Level | 12 |
Type | One of ‘Elementary School’ or ‘Middle School’ or ‘High School’ | High School |
Advisors | Information regarding the student’s advisors | Jane Doe, South High |
Building Code | The building code attached to the student | 0123451050 |
Building Name | The building name attached to the student | South High |
Course SIS ID | The SIS ID of the course in Canvas for the student’s enrollment | 1234567 |
Course Original | SIS-specific course identification information | Math 7th (Sem 1) (27200-8) |
Course Type | One of ‘Traditional’, ‘Credit Recovery’, or ‘Credit Acquisition’ | Credit Acquisition |
Marking Period | The SIS marking period for the course | 2022M1M2 |
Course Score / Progress | For ‘Traditional’ and ‘CA’ courses: The student’s ‘current_score’ from the student enrollment For ‘CRC’ courses: The student’s current progress towards completion | 62.35 |
Course Current Grade / Status | For ‘Traditional’ courses: The student’s ‘current_grade’ from the student enrollment, if available, or the letter grade. For ‘CA’ and ‘CRC” courses: One of ‘Not Started’, ‘In Progress’, or ‘Completed’ If the ‘Progress Percentage’ is: 0.00 - ‘Not Started’ Less than 60.00 for CA or less than 100 for CRC - “In Progress” Greater than or equal to 60.00 for CA or greater than or equal to 100 for CRC - “Completed” | Completed |
“Zero Point” Assignments | For ‘Traditional’ and ‘CA’ courses: The count of all gradable assignments in the course assigned to the student, for which the student’s due date has passed, and for which the score received is zero For ‘CRC’ courses: “N/A” | 5 |
Course Enrollment Date | The creation_date value for the student’s enrollment Displayed as DD/MM/YYYY | 05/04/2020 |
Last course Submission | The timestamp of the student’s most recent submission to a graded assignment Listed as Month D, YYYY H:MM AM/PM ‘No Activity’ if the student has not yet made a submission to an assignment in the course | July 22, 2020 7:12 AM |
Last Course Access | The student’s last_activity_at value for the student’s enrollment Listed as Month D, YYYY H:MM ‘No Access’ if the student has not yet accessed the course | July 22, 2020 9:45 AM |
Last Course Contact | The timestamp of the most recent contact log note which was linked to the course | July 7, 2020 12:35 PM |
Log Note | Listed as Month D, YYYY H:MM AM/PM Will be blank if the student has not yet received a contact log note linked to the course | |
Staff Name | The name of the staff associated with the course | Doe, Jane |
Staff Email | The email address of the staff associated with the course | jdoe@example.com |
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How often does Command Center data update?
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Scenario - Find At-Risk Seniors
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Generate and download a ‘Liaison Student Enrollment Report’.
Open the file in Microsoft Excel.
Click the data tab, then click filter:
Click the down arrow on the ‘Grade level’ column, then select only 12 for the grade filter:
Click the down arrow on the ‘Course Score / Progress’ column and sort smallest to largest:
Your list will now show all enrollments for 12th graders in order from lowest to highest score. You can now take action on students who do not have a passing grade.
You may also choose to filter by ‘Marking Period’, ‘Building Name’ or any other column as needed by using the same steps outlined in step four.