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Email - The student’s email address.
Contact Name - The name of the contact.
Relationship - The relationship of the associated contact to the student.
Email/Phone - The provided email or phone number of the associated contact. Note: This information is provisioned in the dashboard by the API Administrator.
Notes - Any notes provided by the API Administrator attached to the associated contact. Example: “Prefers to be contacted in the evening after 5pm.”
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You can send an email to just the student, or the student and all associated contacts.
You cannot send an email only to an associated contact.
The message subject line defaults to “Launch Notification” but you can change it.
The body of the email is plain-text format.
Click Send to send the email and be returned to the Contact Log History tab.
Every email will be registered on the Contact Log History tab with the associated course, author, date, and contents of the email. Note: Emails are sent from an unmonitored email address that does not accept replies.
If you have sent multiple emails with no response, then it is recommended to attempt a phone call to the associated contacts.
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Contact logs will be logged in the Contact Log History tab, and can be exported in a .csv file.
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