Table of Contents

How is Launch different from for-profit online course providers?

This statewide, collaborative approach provides high-quality virtual course access for Missouri students, designed, developed and delivered by Missouri educators. Launch courses are built using Missouri Learning Standards and Launch only hires highly-qualified Missouri teachers. Many for-profit online course providers devote a large amount of their revenue to marketing and out of state salaries. For-profit companies may also hire teachers who may not be Missouri teachers and do not have highly-qualified status.

How does Launch ensure quality course development?

Online courses developed through Launch undergo a rigorous development process that starts with Missouri teachers designing courses using Missouri Learning Standards, utilizing curriculum experts and Digital Learning Developers. A formal review process is also built into all course development. The annual review process ensures courses maintain relevance, contain the latest resources, and meet accessibility compliance.

How are Launch teachers hired?

Launch teachers hold valid Missouri teacher certification and meet highly-qualified status for subject areas taught. Launch employs full-time teachers and adjunct teachers. Teachers may apply for Launch teaching positions through Springfield Public Schools’ Human Resources Department. Launch teachers participate in on-boarding and training processes.

How much does it cost to partner with Launch?

All Launch partner districts are charged a one-time joining fee based on K-12 size. Traditional Virtual and Credit Acquisition courses are $255 per 0.5 credit, and credit recovery licenses are $75–150 per license.

Will I still collect ADA on these students?

Districts collect 94% ADA for students enrolled in virtual hour(s).

How can I enroll my student in Launch courses?

All enrollments must come through the student’s school counselor or Launch liaison.

Are you able to accommodate IEP/504 plans?

Yes.

Can I monitor my child’s work?

Yes, Launch will provide you will a parent observer account.

How can I add a child to or make a change to my Parent Observer account?

Please email enroll@fueledbylaunch.com if you need help gaining access to your observer account or need to make a modification to your observer account such as adding an additional child or changing the associated e-mail address.

What does my child do when they need help?

Launch students should contact their teachers with course content-related questions. Tech support is provided by the Launch office seven days per week. Students can call 417-523-0417 or email support@fueledbylaunch.com.

How do I log in to Canvas?

Navigate to https://launch.instructure.com then use your ID# (6-digit number) and default password located in your enrollment report.

What is my default password for Canvas and Google?

The default password will be different depending on what grade level you fall into. Please see the default formats below based on your current grade level.

Grades 3-12 Password
For the password, make sure you following this format:
Lower case initials, 8-digit date of birth, followed by an exclamation point.

Open

Elementary (K-2) Password
For the password, make sure you following this format:
Lower case initials followed by the student ID number.

Open

How do I know who is teaching my course?

Teacher information is normally listed at the bottom on the home page of each of your courses. If a teacher card is not present on the home page, you can click People from the course navigation menu and your teacher should be listed with the role of “Teacher” or “Launch Teacher”.

How do I contact my teacher?

Your teachers e-mail is listed on the teacher card at the bottom of the home page of your course.

The best way to get in contact with your teacher is to send a Canvas inbox message. Click the Inbox button from the Canvas menu.

Open

Click the Compose new message button at the top.

Open

Choose your course [1], select the contact book to the right of the To field [2], then select your teacher [3].

Open

How do I obtain a Chromebook or hotspot checkout device?

If you are needing a Chromebook or Kajeet hotspot device, please check with your normal seated school district. Contact the Launch office at support@fueledbylaunch.com or (417) 523 0417 if your normal seated school district is not able to assist you with a checkout device.

If I’m an elementary student and I have not received my student workbook, what do I do?

First, relax! If you’re a Launch partner district student, your workbook has been mailed to your school district and should arrive soon if it hasn’t already. You can reach out to the person who assisted you with enrollment for your workbook. If you are a Springfield Public Schools student and you haven’t received your workbook, contact your online teacher or cohort principals for support.

If I’m enrolled in PE or Physical Fitness and haven’t received my Garmin heart rate monitor yet, what do I do?

Stay calm—your teacher will be understanding if you have not yet received your heart rate monitor, and we will do our best to get it to you ASAP! If you’re a Launch partner district student, you should contact your school counselor or Launch liaison and ask if your heart rate monitor is waiting at the school for pick up. If you are an SPS student, contact your teacher.

How do I change the classes I’m registered for?

Course change request? No problem! You may add classes, withdraw from classes, and more with a bit of assistance. If you are a Launch partner district student and you would like to add or drop a course, contact your school district counselor or Launch liaison.

If I’m a teacher and I’m having issues loading my class rosters, I cannot find my course and I cannot find any of my student demographics, what do I do?

Teachers who are having concerns or problems with anything involving the Teacher Access Center will need to contact the E-School Support Line at (417) 523 4747.

Why am I seeing access issues or needing to request access on Google documents?

You may not be logged in to your Launch Google account (ID#@sps.org). To be able to access everything in your online class, you need to log in to both your online course and your Google Drive account. To log in to Google Drive, you will use your @sps.org name as your username; your password will be the same default password that you use to log in to your online course.

When is my student required to work?

Secondary Expectations:

• 4 week course is 2-3 hours of work per day.

• 2 week course is 4-6 hours of work per day.

Elementary Expectations:

7 hours on scheduled student work days. View the Elementary Schedule for more details.